Mosenergo personal office

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Functional possibilities of the personal cabinet mosenergo.ru

After registration on the site you get the opportunity to enter the personal office of the energy retailer and see all the information on your personal account, in particular:

  • data on all benefits that pass through your personal account and their benefits;
  • information on paid payments for electricity;
  • data on unconfirmed payments;
  • check the calculation of the electric bill;
  • see the tariffs and be aware of their changes;
  • to enter and transmit meter readings;
  • information about meters that are used in your apartment;
  • to see the current balance. Mosenergo personal office

In addition, you can change personal data, view help information:

  • addresses of client offices;
  • about the service department;
  • maintenance of metering devices;
  • the declaration of the rights of the consumer;
  • price list for goods and services provided by OJSC Mosenergosbyt;
  • methods of payment for consumed energy and other services.

How to register a personal cabinet on mosenergosbyt.ru

First of all I want to mention that not every Internet browser can master such a task as using the site mosenergosbyt.ru. For example, Mozilla Firefox can not guarantee the stable operation of the system. If the first attempt to enter the site on this browser has ended with the following inscription: "The service is temporarily unavailable, please try again later", do not try to replicate, rather copy the address line and paste it into another browser. Mosenergo personal office

So, in order to gain access to your personal account on the Mosenergo website, you must first register. Following instructions:

  1. At the entrance to the site mosenergosbyt.ru we see on the left a welcome sign, and on the right the offer to enter your personal cabinet. Beginners should choose the blue "Registration" button
  2. Then a window will open where you will have to choose the registration method - by mobile phone number or by e-mail.
  3. If the option is selected by e-mail, the following fields must be filled:
    • personal account number: the book number consisting of five digits, the subscriber's number is digits and the control digit is 2 digits;
    • number of the counter without hyphens( only numbers and letters of the Latin and Russian alphabets);
    • your e-mail.

    After that press the button "Continue registration".If you did everything correctly, the system will send a letter to the electronic box with a temporary link, after which you will need to complete the registration process.

    After you know the temporary link, and clicking on it, you will be taken to the page to complete the registration. There you should come up with a strong password for entering your personal account. If you want, you can enter a phone number. After that, click the button "Finish registration".Everything, the entrance to your private office is done.

  4. If the registration option is selected by mobile phone number, then your actions are as follows:
    • fill out the account number and counter number in the same way as above;
    • mobile phone number in the format +7( 9ХХ) ХХХ-ХХ-ХХ;
    • your e-mail.

    After the system identifies a new user, a mes code will be sent to your number. This is a temporary password that must be entered in the "Confirmation code" field. Further your actions will be similar to the above.

    Where to get all these numbers? The figures of the personal account can be found in the notification form in the column "Account number".The counter number is indicated on the settlement sheet included in the package of documents that you receive from JSC Mosenergosbyt for payment of services, or on the meter itself Mosenergo personal office

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