Errors in the washing machine Whirlpool: error codes and frequent machine failures Whirlpool

code

code What causes

What causes the

error? What to do

F01( FH)

Problem with water entering the

unit The head in the water pipes is too low, which means that water does not flow at all or it comes in less than required.

Check the water pressure in the pipes.

In the grid of the fill valve, the clog or the water tap is not fully tightened.

Make sure that the tap is fully unscrewed and the filter is not clogged.

The sensor that determines the water level has stopped functioning.

Check the operation of the pressure switch and the solenoid valve, as well as the drain pump.

The contacts of the pressure switch, the flap valve or the drain pump have failed.

Strip the contacts of the pressure switch, the flap valve or the drain pump.

The controller is malfunctioning.

Evaluate the operation of the controller by checking its circuit and contacts.

F02( FA)

Activation of the AquaStop

The solenoid valve responsible for filling the appliance with water is blocked.

Repair or replace the solenoid valve with a new part.

The operation of the electrocontroller is broken.

Correct the controller defect or replace it.

A water leak has occurred.

Check the machine for leaks, remove leaks and replace damaged parts.

F03( FP)

Problem with water discharge

Water from the machine does not drain due to breakage or littering of the drainage path.

Inspect the drainage path by checking its patency, then repair the dirt or repair the damaged parts.

A pump has broken down, which pumps the water out of the machine.

Clean the pump filter and check its contacts, and if repair is not possible, replace it with a new pump.

Parts burned on the ECU board.

After verifying the problem with the controller, replace the controller itself or those parts that are burned out.

F04

Problem with water heating

Water does not heat up to the desired temperature due to a failure of the heater connected to the formation of a scale heater on the surface.

Inspect the heater, clean it of scale or replace the TEN with a new part.

The control circuit of the temperature sensor has been damaged.

Check the control circuit for the temperature sensor, replacing the damaged parts or removing the break.

In the temperature sensor there is a breakage or it is damaged due to a short circuit.

Evaluate the performance of the temperature sensor and replace it when a fault is detected.

F05

Problem of water heating

The operation of the temperature sensor is broken.

Ring the electric sensor of the temperature sensor. If necessary, replace the damaged wires and seal the contacts. If the sensor itself is faulty, it will have to be replaced with a new one.

F06

No signal from tachogenerator

The tachogenerator assembly in which the spring washer is located is defective.

Install the jumped washer in its place.

The connection between the control panel and the tacho was broken( the circuit was damaged).

Repair the electrical circuit between the motor control board and the tacho.

F07

Problem in the motor control board

The electronic controller does not work.

Repair the controller or replace it completely.

Triac or thyristor is blown in control board.

Replace all burnt parts in the control board.

F08

Problem with heater

The heater has burned out or there has been an open in its wiring.

Replace the heater with a new one, or repair its wiring, and also check the contacts.

The protective pressure switch broke.

Replace the damaged pressure switch.

The electric controller is faulty.

Replace the damaged controller or repair the board with replacement of burned-out components.

A thermistor fault has occurred.

Solder the thermistor or seal the contacts in the electrical circuit of the temperature sensor.

F09

Problem with water filling

A sensor fault has occurred that controls the water level.

Repair the hydraulic system of the sensor or replace the pressure switch.

The water inlet valve is broken or blocked.

Replace the valve valve with a serviceable part.

The controller has failed.

Check the controller, solder the burned parts of its board, and if this is not possible, replace the controller with a new one.

F10

Motor problem

The motor does not start due to a triac burnt on the control board.

Inspect the control board and replace the parts that are burnt.

The thermosensor has failed in the engine module.

Replace the thermosensor, and if it is not repairable, install a new control unit. If this does not work, you will have to replace the motor itself.

F11

Communication problem

The supply voltage in the mains supply is below the required level.

Refine the voltage and take measures to restore the normal parameters of the electricity network of the apartment.

F12 ​​

Problem of water heating

Water is no longer heated due to the failure of the heating element or the failure of the pressure switch.

Carry out a replacement for a faulty heater or a pressure switch.

In the wires connecting the heater and the controller, a break appeared.

Having checked the wires of the chain connecting the controller and the heater, remove the defects and seal the clamps.

The operation of the water heating relay has failed( stuck).

If the test confirms the problem in the heating relay, it must be replaced with a new one.

The temperature sensor has failed.

After verifying the presence of damage to the temperature sensor, repair the control board by replacing the thermistor.

F13

Problem with water filling

Water is not poured into the tank due to insufficient high pressure in the water supply.

Check the water pressure in the water supply.

The detergent container is clogged.

Clean the detergent tank.

Water is too slow to accumulate due to the clogged filter in the filler.

Clean the strainer in the bay valve.

F14

Problem with the

control system The control board started to work with errors.

An error has occurred in the microprocessor.

Perform a flashing of the controller or completely replace the unit control unit.

F15

Motor problem

There is a triac failure on the controller board.

Check the operation of the triac and replace it if a fault occurs.

The motor brushes were worn.

Replace the brushes or replace the entire motor.

The mechanical part of the tachogenerator is defective.

Repair the tachometer by installing the spring washer in place. Sometimes it is required to replace the tachogenerator with a new part.

An open in the wires connecting the motor to the controller.

Call the wires and replace the wiring areas where problems are identified.

The electric controller is faulty.

Repair the controller board or completely replace the controller with a new part.

F16

Problem with the

control system There are damages in the wires.

Inspect the contacts and check the wires by cleaning and replacing the defective parts.

Parts burned on the control board.

Repair the control unit or perform a complete replacement of this module in the washing machine.

F18 or Fod

Incorrect detergent

A detergent was injected into the machine causing excess foam formation.

Change the detergent and restart the machine.

F19

Power problem

The mains voltage has unsuitable parameters( too low or high).

Normalize the network settings and restart the machine.

F20

Problem with the

controller The control program can not be executed due to a malfunction of the control unit.

Restart the machine and if the washing does not turn on, check the operation of the control unit, try to repair the controller board, and if this is not possible, completely replace the controller.

F21

Problem with the

controller The transfer of commands from the controller to the control module was broken due to problems with wires and contacts.

Inspect the wiring and repair any defective areas. Seal the contacts and tighten the clamps of the wires. If the fault persists, replace the controller.

F22

Problem with water entering or heating

The heater does not heat water.

Inspect the heater, tightening its terminals. If necessary, replace the heater with a new one.

Contacts between the TEN and the controller were broken.

Call the wires and pay attention to the clamping of the clamps.

The voltage in the home electrical network is insufficient for the operation of the heating element.

Turn off the machine and troubleshoot power problems.

Water can not pass through the detergent tank due to its clogging.

Check the condition of the tank and clean the obstruction.

F23

Problem with water filling

The water level sensor has been malfunctioned, resulting in simultaneous signals about the filling of the tank and the absence of water in it.

Check the pressure switch and replace the new part with a malfunction.

F24

Disturbance of the system that controls the water level in the tank

The water level sensor is broken, which causes it to signal overflow.

After making sure of the malfunction, replace the pressure switch.

F26

Motor problem

Due to a triac failure in the control board, the motor stopped rotating.

Replace the triac and check the contact tracks on the board.

F27

Motor problem

Due to the failure of the reverse relay located on the control module board, the motor rotates only one way.

Check the reverse relay, and if a fault is found, replace it with a workable part.

F28

Motor problem

The winding switching relay is faulty, causing the motor rotation to become too slow or the motor stopped running during the cycle change.

Check the relay and replace it.

F31

Problem with software update

The software is not updated over the Internet.

Contact your service provider.

FDL

Problem with the

hatch The hatch lock has failed.

Check the locker contacts by cleaning them and pulling them up.

If repair is not possible, replace the interlock.

FDU

Problem with the

door. The door is not closed properly.

Open the door and try to close it tight.

Defective hatch.

Repair or replace the door locking device.

Whirlpool washing machine errors
  • Error codes
  • Frequent faults
  • Advice and prevention of breakdowns

Whirlpool machines are medium-priced models, therefore they are of high quality and long service life. But, like any technique from other manufacturers, a washing machine may break with time. To find out exactly what happened to the device, the codes appearing on the display of the machine for various malfunctions can.

Error codes

Frequent faults

The fault statistics of the machines from Whirlpool indicate that the most common problems are:

  • The drain is clogged.
  • The pump is worn and broken.
  • The electronic control card is out of order. Most often, the control triacs are burnt or the mechanical command-and-control device is worn out.
  • Heater or thermostat fails.
  • The tank seal, nozzles or cuff begins to leak.
  • Engine brushes are worn.
  • The drive belt is broken.
  • Engine contacts burn.
  • Bearing or shock absorbers are worn.
  • A foreign object enters the machine.

For replacement of drum flanges, bearings in the washing machine Whirlpool, see V. Khatuntsev's video.

Advice and prevention of breakdowns

  • For external cleaning of the cabinet and the control panel, use a slightly damp soft cloth. If necessary, the housing can be cleaned with a neutral household cleaner, in which there are no abrasive particles.
  • When the wash cycle is completed and the laundry is removed, the door should be left open for a short time so that the inside of the machine dries.
  • If you do not wash clothes at high temperature or a similar washing is rare, sometimes run a program that involves heating the water to + 95 ° C, loading a little detergent into the tank. This procedure will clean the inside of the machine.
  • Since the washing machines of Whirlpool have a filter to catch foreign objects that can get into the device with laundry, it must be checked and cleaned regularly - at least 2-3 times a year. To do this, first drain the water, then remove the filter and clean it, as well as the compartment in which it is located. After inserting the filter back and twisting it clockwise until it stops, pour about a liter of water into the drum to check the tightness. Now you can close the lid and connect the machine to the network.
  • In order to avoid accumulation of detergents in the detergent dispenser, at least 3-4 times a year it should be removed from the machine and rinsed under running water.
  • Inspect the lining of the lid regularly. It is advised to wipe it with a wet cloth.
  • Regularly inspect the inlet hose to detect cracks and brittle areas in time.
  • At least 2-3 times a year inspect the inlet hose filter to clean it if necessary. Do not immerse the filter in water. A good option would be to use it to clean the old toothbrush.

To prevent breakdowns, you need to perform a number of simple actions that will significantly extend the life of your assistant. These measures are universal and suitable for any brand of washing machine.

instagram viewer