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| code What is | What causes the | error What to do |
| 1E | Problem in the water level sensor( pressure switch) | The pressure switch has been damaged or the tube has been punctured. The lead tube is clogged. The handset is disconnected. Something overpowered the receiver. The relay contacts are oxidized or worn out. The control module has failed. | Inspect the sensor, assessing if any mechanical damage has occurred on it. Make sure that the supply pipe is connected. After removing it, check if there are any foreign objects or blockages inside. Inspect the contacts and clean them if necessary. If the relay fails, it must be replaced. |
| 3E | Defective tachogenerator of the engine | The rotor has stuck, for example, due to foreign body entry. Contacts of the connections( either in the engine or in the tacho) are damaged or oxidized. A short circuit has occurred in the motor winding or a breakage has occurred. |
Evaluate the performance of the engine by checking if the rotor is stuck and then calling the wiring. Inspect the contacts, and if necessary, clean them. Also inspect and clean the contacts in the tacho connections. |
| 3E1 | The machine is loaded with too much laundry. The tachogenerator is out of order. The motor contacts have become damaged or they have become oxidized. | Unload a piece of laundry from the machine and turn the program on again. Check if the tachometer is working. Inspect contacts, assessing their integrity. If there is a need, they need to be cleaned. | |
| 3E2 | A tiny signal emanates from the tachogenerator due to its failure or insufficient contact with the relay. | Examine the contacts of the tachogenerator and assess whether the parts are working. | |
| 3E3 | Error signals emanate from the vehicle. The signal from the control module has stopped coming due to its malfunction or due to problems with the contacts. The displacement of the engine parts has increased and the gaps have increased. | Investigate the device and its contacts, paying attention to their integrity. Inspect the contacts of the control module and perform their sweeping if necessary. Measure the clearances between the drive parts, and then compare them with the normal ones. | |
| 3E4 | Engine out of order. The tacho generator broke. Contacts in their connections are broken. | Evaluate the performance of the engine, as well as the tachogenerator, then inspect and clean their contacts. | |
| 4Е | Problem of water supply | A foreign object caught the filling valve and blocked it. Valve winding is not connected or its contacts are broken. Instead of cold water connected hot. The hose is not connected to the detergent dispenser. | After unscrewing the hose through which water is drawn, check that there is no foreign object in the valve. After checking the contacts of the filling valve, clean if necessary. Make sure that the machine receives cold water. Inspect the hose that fits the dispenser. Assess the presence of damage or blockage. |
| 4E1 | We mixed the hoses from cold and hot water. During the drying cycle, water enters the machine with a temperature above + 70 ° C. | Make sure that the hoses are connected according to the instructions of the machine. | |
| 4E2 | A program for washing wool or delicate washing has been selected, and the machine receives water with a temperature above + 500 ° C. | Make sure the hoses are connected correctly. | |
| 5E | Drainage problem | The drain hose is something that clamps or blocks. The sewage run off. Drain hose is freezing. The impeller in the drain pump is out of order( damaged or blocked). The drain pump is out of order. | Estimate the position and condition of the drain hose. If necessary, remove blockage and foreign objects. Check that the outflow of water to the sewer is not broken. Evaluate the condition of the drain pump - whether it works and in what state its contacts. |
| 8E | Problem in the motor | The inverter is defective, causing the motor to rotate incorrectly. The motor contacts are damaged or oxidized. Control circuit fault. | Evaluate if the device is operational. Inspect and clean the motor contacts. |
| 9E1, 9E2 | Problem in the | power supply Problems in the electrical circuit. The control module is defective. | Determine with the help of the multimeter the parameters of the electric network and the voltage in the machine during the heating of the water and the drying cycle. When using an extension cord, make sure it is in good condition. |
| Uc | The voltage of the network exceeds 276V or decreased less than 176V. | The machine will resume operation as soon as the voltage is stable and within the limits of 176-276V. | |
| AE | Communication problem | Communication between the indicating module and the manager was broken. | Check all connections, connectors and contacts between the control module and the indicating module. If any module is damaged, replace it. |
| bE1 | Problem with shutdown | The button that turns off the machine has been clamped for more than 12 seconds due to deformation of the plastic on the control panel or too much clamping of the panel screws. | Check the status of the control panel. Slightly loosen excessively twisted screws. |
| bE2 | The control buttons( except the one responsible for switching on) are clamped for longer than 30 seconds for the same reasons as in the bE1 error. | Inspect the control panel and the screws that clamp it. | |
| bЕ3 | Short-circuit of the relay. Problems with connecting the relay due to deformation of the contacts or lack of connections. | Inspect the relay and its contacts. | |
| CE | Cooling problem | The water inside the machine is heated above + 550 ° C, because of which it can not merge. The temperature sensor is out of order or malfunctioning. | After cooling the water, it drains and the error is eliminated automatically. Evaluate if the sensor is properly connected and how it works. |
| dE | Door door problem | A door hook is twisted, resulting in broken switch contacts. The hatch was deformed due to the influence of high temperature. Closed hatch tried to open by force. | Check the condition of the door and its switch. Do not try to break the hatch when it is locked. |
| dE1 | There is a fault in the lock connector or it was not connected correctly. Electric insulation has been damaged or the control unit has failed. | Check that the locking connector is properly connected, whether it is damaged or the wire that fits it. | |
| dE2 | The door interlock has spontaneously triggered. | Determine if there is a problem with excessive vibration of the machine. | |
| FE | Venting problem | The fan has failed( wiring damaged) or blocked. Condenser defective, responsible for starting the cooling. | Scroll the fan blades manually, making sure that they are not blocked. If necessary, lubricate or replace the fan blades. Check the wiring for the fan. Change the faulty capacitor. |
| EE | Overheating problem( in models with drying) | The drying heater has broken. The drying temperature sensor is defective. | Check the condition of the heating element and the temperature sensor, replace it if necessary. |
| HE and HE1 | Heating element problem | Electric heater breakage. Short circuit of heater. The temperature sensor broke. There is no water in the tank. The water temperature in the tank is too high. | Check the contacts of the heater, as well as the operation of the temperature sensor. |
| HE2 | The temperature sensor for drying is defective. | Lightly press the button in the center to continue the machine. If this does not work, install a new temperature sensor. | |
| HE3 | The steam function of | has failed. The error does not occur in modern machines with a drum | |
| LE | Water leakage | There was a tank damage. The air hose is disconnected. The sensor signaling a leak has been damaged. TEN came out of the fasteners. Water flows out due to the large foaming caused by the use of excess powder. Incorrect connection of the hose to the detergent dispenser. The drain pump or drain hose was incorrectly installed. The sealing washer is damaged. | Specify if the tank is intact at the junction with the transport bolts. Make sure that the drain pump is well screwed. See if the heater is in place. Check that the hose is correctly connected to the detergent dispenser and air hose, and if the powder is not filled in excess. Ensure the integrity of the gaskets and drain hose. |
| tE1 | Problem in the | temperature sensor The temperature sensor is out of order. The water in the machine overheated. The TAN has failed or damaged its contacts. | Evaluate the operation of the temperature sensor and heater. Look at the contacts, and then make sure they are connected, and if necessary, clean. |
| tE2 | The temperature sensor has broken or its contacts are broken. | You should first check the contacts, and then the operation of the sensor itself. | |
| tE3 | Condensate flow temperature sensor malfunction, represented by a short circuit or a breakage. | Check if this sensor is working. | |
| OE | Overflow | The water level sensor has failed or the hose has become clogged. The valve responsible for supplying water can not be closed, resulting in a constant supply of water. | Inspect the pressure switch tube and, if necessary, remove its clogging. If the sensor fails, replace it. Make sure that there are no foreign objects in the water supply valve. |
| UE | Balance problem | The laundry loaded into the drum was knocked to one side. The balancing of the apparatus has been violated. | Unload the laundry, disassemble the stray part and return the laundry to the drum, distributing it evenly. Eliminate the cause of the imbalance of the machine. |
| Sud | Excess formation of | foam Filled with too much powder. The machine is filled with powder, which is used for washing with hands. | No action is required, because after removing the foam, the machine will continue its normal operation. Keep track of which powder is poured into the machine. |
When you see the code on the Samsung washing machine display, check with our table:
Choosing a washing machine in the low and middle price category, often purchased models from the company Samsung. Like any other technique, the washing machine eventually breaks down, and some problems can be solved on their own, especially since on the Samsung devices display all the faults are displayed in the form of codes. Knowing their meaning, you can determine the malfunction and understand if a call of the master is required or you can solve the problem yourself.
Error Codes Samsung
Basic Faults
Evaluating the experience of many Samsung washing machine owners over the years of operation of this technique, the most frequent faults have been identified:
- Heating element failure. Most often it causes settling on TEN impurities from tap water.
- Drive belt damage. The failure is manifested by the uneven torsion of the drum, the deterioration of the quality of washing and a strong knock during work. This also violates the function of draining the water and its collection, so the washing cycle is interrupted.
- Water inlet defective. Usually manifested by the appearance of leaks and refers to a fairly common problems with Samsung machines.
- Wear of bearings. About such a problem can be judged by the appearance during washing of the rumble and knock. To correct the device, it often requires a call from a specialist.
- The failure of the nozzles. To this type of malfunction usually results in substandard rubber or the spread of the fungus. A consequence of this problem will be the appearance of rust on the body of the device.
Replacement of bearings in a Samsung washing machine is shown by Vladimir Khatuntsev in the following video.
Advice and prevention of breakdowns
By keeping the Samsung washing machine clean, you will improve the machine's performance, extend its service life and avoid minor problems:
- To clean the exterior of the machine, use a soft cloth and cleaners should be non-abrasive. Avoid getting water on the outside of the unit.
- To clean the compartment in which detergents fall asleep, remove it by pressing the lever located inside the compartment. Rinse the compartment under the tap, and to clean the niche for it, use an old toothbrush.
- Clean the garbage filter once every two months, after draining the water from the emergency drain pipe. Remember that to perform an emergency drain, first turn off the machine from the power supply. Using a key or a coin, open the filter cover and remove the drain tube by pulling it slightly forward. When you remove the plug, the water will flow into the container. Then remove the debris filter and clean it. Then return the plug to its place, attach the tube to the hook and close the lid.
- At least once a year, clean the strainer that is in the water supply hose. To do this, unplug the machine from the water supply, disconnect the hose from the back of the machine, covering it with a cloth. Using pliers, remove the mesh filter and rinse it under the water, not forgetting the cleaning of the threaded connection. After installing the filter back, connect the hose to the machine and after checking the reliability of the connections, turn on the water supply.
- If necessary, store the unit for a long time without using it, be sure to drain all internal components and hoses, and disconnect the machine from the mains. It is better to keep the door open when stored.
The basic preventive measures are universal and suitable for all brands of washing machines. Look at the Ukrainian program "Everything will be good," in which you can find out about the basic actions for caring for your assistant.
